Frequently Asked Questions
Everything you need to know about your next diamond painting project.
What is included in a diamond painting kit?
Every kit from All Diamond Painting comes with a high-definition adhesive canvas, color-coded resin diamonds, a diamond applicator tool, wax pads, and a craft tray to organize your gems.
How long does shipping take?
Orders are typically processed within 1-3 business days. Depending on your location, standard shipping usually takes between 7 to 15 business days to arrive at your doorstep.
What is the difference between Square and Round drills?
Round drills are generally easier for beginners to pick up and place, while Square drills create a 'fuller' mosaic look with no gaps between the diamonds for a more detailed finish.
What if I run out of diamonds while working on my piece?
Don't worry! We offer a 'Missing Diamond Guarantee.' If you run out of a specific color, simply contact our support team and we will ship you the extra drills free of charge.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the unused kit in its original packaging for a full refund or exchange.
Are your payment methods secure?
Yes, we use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and Apple Pay to ensure a safe checkout experience.